We strive to promptly dispatch all items, aiming to send them out within 48 hours of receiving your order. Within the UK, please allow 5-7 working days for delivery from the order date. Should you have any special requests such as specific delivery dates for anniversaries or celebrations, or if you'd like us to include a note or gift-wrap items, kindly reach out to us. We'll make every effort to accommodate your needs, though time-specific deliveries may incur additional postage costs.
At Glow, we're committed to exceptional customer service. We trust you'll be thrilled with your order, but if for any reason you're not completely satisfied, we're happy to offer an exchange of equal or lesser value, even if some of the product has been used, provided the original product is returned. All our products come with a no-questions-asked guarantee. Please return your purchases within 7 working days of delivery, along with proof of purchase. Please note that postage and packing charges are non-refundable. Any returned items will be credited (excluding return postage charges) to your card.
